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	<title>Comments on: GO Transit, my bill is in the mail</title>
	<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/</link>
	<description>Articles and Discussion</description>
	<pubDate>Tue, 06 Jan 2009 08:59:02 +0000</pubDate>
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		<title>By: Pat Eales</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-25250</link>
		<author>Pat Eales</author>
		<pubDate>Sun, 17 Feb 2008 15:48:11 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-25250</guid>
		<description>This incident has become quite the legend on the Lakeshore line.  Just one of the many incompetancies that happen on a daily basis with GO Transit.

To speak out go to http://www.ipetitions.com/petition/go_on_time/
and have your say.</description>
		<content:encoded><![CDATA[<p>This incident has become quite the legend on the Lakeshore line.  Just one of the many incompetancies that happen on a daily basis with GO Transit.</p>
<p>To speak out go to <a href="http://www.ipetitions.com/petition/go_on_time/" rel="nofollow">http://www.ipetitions.com/petition/go_on_time/</a><br />
and have your say.</p>
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		<title>By: robclark</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-17142</link>
		<author>robclark</author>
		<pubDate>Thu, 29 Nov 2007 11:26:00 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-17142</guid>
		<description>I didn't know that - about it being illegal for the train to move, doors to open, etc. in the event of a derailment.  Of course, upon reflection, it makes sense.  Who knows what's on the derailed train.  Could be deadly to step outdoors at that time.

But then, don't you think *that* should have been communicated by GO Transit?

And regardless of what the law may be, it didn't stop two thirds of the train evacuating all on it's own.  Perhaps if dangers involved were better communicated, people would have stayed put?</description>
		<content:encoded><![CDATA[<p>I didn&#8217;t know that - about it being illegal for the train to move, doors to open, etc. in the event of a derailment.  Of course, upon reflection, it makes sense.  Who knows what&#8217;s on the derailed train.  Could be deadly to step outdoors at that time.</p>
<p>But then, don&#8217;t you think *that* should have been communicated by GO Transit?</p>
<p>And regardless of what the law may be, it didn&#8217;t stop two thirds of the train evacuating all on it&#8217;s own.  Perhaps if dangers involved were better communicated, people would have stayed put?</p>
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		<title>By: Me</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-17092</link>
		<author>Me</author>
		<pubDate>Wed, 28 Nov 2007 20:23:01 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-17092</guid>
		<description>I didn't read this whole thing because it was flawed from the start.

Just so you know, it's illegal to move a trian, open the doors, etc, when there is a derailed trian.  This isn't GO Transit's fault, it's the law.</description>
		<content:encoded><![CDATA[<p>I didn&#8217;t read this whole thing because it was flawed from the start.</p>
<p>Just so you know, it&#8217;s illegal to move a trian, open the doors, etc, when there is a derailed trian.  This isn&#8217;t GO Transit&#8217;s fault, it&#8217;s the law.</p>
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		<title>By: Johnathan Harker</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-11032</link>
		<author>Johnathan Harker</author>
		<pubDate>Tue, 11 Sep 2007 03:03:45 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-11032</guid>
		<description>No I'm not advocating thats how a transit system should be run, but at the same rate many passengers demand answers during a crisis like the one on that day but are still angry when they get the answers they don't want to hear.  Many of GO's problems stem from a decade of mismanagement and underfunding but  I guess everyone was into dismantling public services in favor of imaginary tax cuts thats what the 1990's were about.  Oh god I hope we don't go through that again.</description>
		<content:encoded><![CDATA[<p>No I&#8217;m not advocating thats how a transit system should be run, but at the same rate many passengers demand answers during a crisis like the one on that day but are still angry when they get the answers they don&#8217;t want to hear.  Many of GO&#8217;s problems stem from a decade of mismanagement and underfunding but  I guess everyone was into dismantling public services in favor of imaginary tax cuts thats what the 1990&#8217;s were about.  Oh god I hope we don&#8217;t go through that again.</p>
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		<title>By: robclark</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-4666</link>
		<author>robclark</author>
		<pubDate>Sun, 27 May 2007 18:55:39 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-4666</guid>
		<description>Hi Jonathan thanks for your comment. Granted they may not have been able to get us from point A to point B in a timely manner ... but that still doesn't excuse the poor communication.

Again - why keep sending trains down a line that is blocked?  We could have been back to Union in 10 minutes had that not occurred.

Why not clearly communicate what's going on and give us real information instead of endlessly droning "we'll be moving soon".

Why is there no plan for crowd control in Union in the event of a crisis?

Why disembark an entire train full of people only to send everyone back onto it five minutes later?

Surely, Jonathan, you're not suggesting that the way things went down that day is the optimum way of running a public transit system.

Yes it is easy from the calm and quiet of my office to sit back and reflect on ways things can be improved.  It's called planning.  That way you don't have to try and come up with the answers in the thick of a crisis.</description>
		<content:encoded><![CDATA[<p>Hi Jonathan thanks for your comment. Granted they may not have been able to get us from point A to point B in a timely manner &#8230; but that still doesn&#8217;t excuse the poor communication.</p>
<p>Again - why keep sending trains down a line that is blocked?  We could have been back to Union in 10 minutes had that not occurred.</p>
<p>Why not clearly communicate what&#8217;s going on and give us real information instead of endlessly droning &#8220;we&#8217;ll be moving soon&#8221;.</p>
<p>Why is there no plan for crowd control in Union in the event of a crisis?</p>
<p>Why disembark an entire train full of people only to send everyone back onto it five minutes later?</p>
<p>Surely, Jonathan, you&#8217;re not suggesting that the way things went down that day is the optimum way of running a public transit system.</p>
<p>Yes it is easy from the calm and quiet of my office to sit back and reflect on ways things can be improved.  It&#8217;s called planning.  That way you don&#8217;t have to try and come up with the answers in the thick of a crisis.</p>
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		<title>By: Johnathan Harker</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-4653</link>
		<author>Johnathan Harker</author>
		<pubDate>Sun, 27 May 2007 06:59:41 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-4653</guid>
		<description>Its easy to sit behind your keyboard and criticize and offer your 'free advice', when it is painfully obvious that the pure logistics of herding two-thousand people from a regular full GO train onto buses is impossible.  It would take forty-four buses to replace one GO train and GO does not have enough buses to accommodate that many in such a short time.  Also even if the conductors were in a professional uniform many people would still treat them like crap no matter what they would wear.  And also lastly to answer a previous letter the private sector gets away with  murder compared to GO just look at all the wonderful things the private sector gets away with like price fixing, bad customer service, environmental degradation, and well the list would go on and on.</description>
		<content:encoded><![CDATA[<p>Its easy to sit behind your keyboard and criticize and offer your &#8216;free advice&#8217;, when it is painfully obvious that the pure logistics of herding two-thousand people from a regular full GO train onto buses is impossible.  It would take forty-four buses to replace one GO train and GO does not have enough buses to accommodate that many in such a short time.  Also even if the conductors were in a professional uniform many people would still treat them like crap no matter what they would wear.  And also lastly to answer a previous letter the private sector gets away with  murder compared to GO just look at all the wonderful things the private sector gets away with like price fixing, bad customer service, environmental degradation, and well the list would go on and on.</p>
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		<title>By: chris williams</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-1263</link>
		<author>chris williams</author>
		<pubDate>Tue, 06 Feb 2007 03:59:04 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-1263</guid>
		<description>I agree with you, GO Transit gets away with a lot of things that Private Sector would not.  But wait GO Transit is run by CN and Bombardier and are they not private companies.  I guess you can say they have the best of both worlds.  Private companies so they can make a profit but Go Transit as govt funded public company to collect ticket money and run customer service.</description>
		<content:encoded><![CDATA[<p>I agree with you, GO Transit gets away with a lot of things that Private Sector would not.  But wait GO Transit is run by CN and Bombardier and are they not private companies.  I guess you can say they have the best of both worlds.  Private companies so they can make a profit but Go Transit as govt funded public company to collect ticket money and run customer service.</p>
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		<title>By: Gloria Hildebrandt</title>
		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-428</link>
		<author>Gloria Hildebrandt</author>
		<pubDate>Mon, 24 Jul 2006 14:25:11 +0000</pubDate>
		<guid>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-428</guid>
		<description>Rob, I don't think you're charging GO Transit enough for your time! It's more valuable than that!</description>
		<content:encoded><![CDATA[<p>Rob, I don&#8217;t think you&#8217;re charging GO Transit enough for your time! It&#8217;s more valuable than that!</p>
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		<link>http://www.theelusivefish.com/articles/2006/07/16/go-transit-my-bill-is-in-the-mail/#comment-393</link>
		<author>Transmiters? We don&#8217;t need no stinking transmitters&#8230; &#187; The Elusive Fish &#8212; Creative Services &#187; Article Archive</author>
		<pubDate>Tue, 18 Jul 2006 02:55:23 +0000</pubDate>
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